Security & data handling
Current safeguards and data handling for Novo Agents. Developer access is closed for now.
Service safeguards
The service uses HTTPS. Stored conversation state and customer credentials are encrypted. Model access credentials stay within the Novo Agents service.
Registered approval hooks and result handlers receive signed requests. Your receiving application must verify signatures before accepting them.
Data-handling policy
Novo Industries' policy is to keep customer content out of model training and restrict AI inference to disclosed providers under US, EU, or UK jurisdiction on every run. Provider jurisdiction does not establish where data is processed or stored. The service does not offer a data-residency guarantee.
Retention and deletion
Novo Industries retains data needed to execute and resume work, recover from failures, account for usage, and investigate incidents. Retention varies by data type and the applicable policy. The service does not offer zero data retention.
- Thread deletion begins asynchronous cleanup. Related billing, security, and operational records may remain under their applicable retention policies.
- Managed artifacts and workspaces have retention windows. Export outputs your application needs to preserve.